Hi, I'm Brandon, a Production Engineer at COMPLY with expertise in managing Windows and Linux systems, configuration management using Ansible, and automation with Python and PowerShell. I specialize in optimizing infrastructure, troubleshooting complex SQL issues, and enhancing system efficiency through innovative solutions. My focus is on streamlining workflows, strengthening security, and driving operational excellence.
Hello, I'm Brandon, a Production Engineer at COMPLY with expertise in managing and optimizing infrastructure systems. I work across both Windows and Linux environments, leveraging tools like Ansible for configuration management, along with Python and PowerShell for automation. I also specialize in troubleshooting complex SQL-related issues to ensure the reliability of critical business operations.
One of my key achievements was leading an MDM endpoint security project via Intune, where I successfully enrolled nearly 300 systems, significantly enhancing the organization's security posture. Additionally, I resolved over 2,000 technical support tickets in a single year, with 85% handled within two hours, demonstrating my commitment to delivering prompt, high-quality solutions and consistently exceeding service-level agreements.
I am passionate about driving operational efficiency, implementing innovative solutions, and staying at the forefront of emerging technologies. With a focus on continuous improvement, I strive to make a lasting impact on the teams and systems I support. I look forward to connecting with professionals who share a similar passion for problem-solving and innovation.
Production Engineer responsible for managing and optimizing infrastructure systems across Windows and Linux environments. Leverage Ansible for configuration management and Python/PowerShell for automation. Specialize in troubleshooting complex SQL-related issues to ensure business operations reliability.
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Comprehensive program focused on software development, systems design, and engineering principles. Coursework included programming, data structures, algorithms, software architecture, and project management.
1 certification
Certification for project management fundamentals and business skills needed to effectively manage projects and resources.
1 certification
Foundational certification validating cloud fluency and basic AWS knowledge.
1 certification
Comprehensive program covering troubleshooting, customer service, networking, operating systems, and security.
3 certifications
Certification validating foundational skills for Linux system administration.
Advanced certification for designing, implementing, and maintaining machine learning solutions on AWS.
Entry-level certification for IT service management best practices and processes.
Feel free to reach out to me for any questions about production engineering, infrastructure automation, or potential opportunities. I'm always open to discussing new projects or challenges.