Hello, I'm Brandon Bolton

Production Engineer at COMPLY

Hi, I'm Brandon, a Production Engineer at COMPLY with expertise in managing Windows and Linux systems, configuration management using Ansible, and automation with Python and PowerShell. I specialize in optimizing infrastructure, troubleshooting complex SQL issues, and enhancing system efficiency through innovative solutions. My focus is on streamlining workflows, strengthening security, and driving operational excellence.

Contact Me
8+
Years Experience
30+
Projects Completed
99.9%
Uptime Achieved
15+
Happy Non-Profits

Current Focus Areas

  • Windows System Administration
  • Linux System Administration
  • Configuration Management
  • Automation & Scripting

About Me

Hello, I'm Brandon, a Production Engineer at COMPLY with expertise in managing and optimizing infrastructure systems. I work across both Windows and Linux environments, leveraging tools like Ansible for configuration management, along with Python and PowerShell for automation. I also specialize in troubleshooting complex SQL-related issues to ensure the reliability of critical business operations.

One of my key achievements was leading an MDM endpoint security project via Intune, where I successfully enrolled nearly 300 systems, significantly enhancing the organization's security posture. Additionally, I resolved over 2,000 technical support tickets in a single year, with 85% handled within two hours, demonstrating my commitment to delivering prompt, high-quality solutions and consistently exceeding service-level agreements.

I am passionate about driving operational efficiency, implementing innovative solutions, and staying at the forefront of emerging technologies. With a focus on continuous improvement, I strive to make a lasting impact on the teams and systems I support. I look forward to connecting with professionals who share a similar passion for problem-solving and innovation.

8+
Years Experience
30+
Projects Completed
99.9%
Uptime Achieved
15+
Happy Non-Profits

Work Experience

COMPLY

RemoteMar 2022 - Present

Production Engineer

Feb 2025 - Present

Production Engineer responsible for managing and optimizing infrastructure systems across Windows and Linux environments. Leverage Ansible for configuration management and Python/PowerShell for automation. Specialize in troubleshooting complex SQL-related issues to ensure business operations reliability.

Key Achievements:
  • Led MDM endpoint security project via Intune, successfully enrolling nearly 300 systems
  • Enhanced organization's security posture through implementation of best practices
  • Resolved over 2,000 technical support tickets in a single year, with 85% handled within two hours
  • Consistently exceeded service-level agreements through prompt, high-quality solutions
WindowsLinuxAnsiblePythonPowerShellSQLIntuneSecurity

Technical Support Specialist

Mar 2022 - Feb 2025

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Key Achievements:
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Technical SupportTroubleshootingCustomer ServiceDocumentationWindowsLinux

Lorem Ipsum Technologies

RemoteJan 2020 - Mar 2022

IT Support Technician

Jan 2020 - Mar 2022

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Key Achievements:
  • Lorem ipsum dolor sit amet, consectetur adipiscing elit
  • Sed do eiusmod tempor incididunt ut labore et dolore magna aliqua
  • Ut enim ad minim veniam, quis nostrud exercitation ullamco
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IT SupportHelpdeskWindowsNetworkingTroubleshootingCustomer Service

Dolor Sit Amet Inc.

RemoteJun 2018 - Dec 2019

Junior IT Specialist

Jun 2018 - Dec 2019

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Key Achievements:
  • Lorem ipsum dolor sit amet, consectetur adipiscing elit
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IT SupportDesktop SupportWindowsActive DirectoryOffice 365Hardware

Skills & Expertise

Lorem & Ipsum

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Consectetur75%
Adipiscing75%
Elit45%
Sed90%

Tempor & Incididunt

Ut75%
Labore75%
Dolore75%
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Programming

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Platforms

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Tools

  • Ut
  • Labore
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  • Magna

Soft Skills

  • Aliquam
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  • Efficitur

Featured Projects

Lorem Ipsum Project 1

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Lorem Ipsum Project 2

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Lorem Ipsum Project 3

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Lorem Ipsum Project 4

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Lorem Ipsum Project 5

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Lorem Ipsum Project 6

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Education

Western Governors University

Salt Lake City, UT2021 - 2025

Bachelor of Science in Software Engineering

2021 - 2025

Comprehensive program focused on software development, systems design, and engineering principles. Coursework included programming, data structures, algorithms, software architecture, and project management.

Achievements:
  • Capstone Project: Developed a cloud-based inventory management system
  • Completed coursework in agile methodologies and DevOps practices
  • Earned CompTIA certifications as part of the curriculum

Professional Certifications

6
Total Certifications
2
Professional Level
1
Associate Level

CompTIA

1 certification

Project+

2024Professional

Certification for project management fundamentals and business skills needed to effectively manage projects and resources.

Project ManagementRisk ManagementDocumentationTeam LeadershipResource Planning

Amazon Web Services

1 certification

AWS Certified Cloud Practitioner

2023 - 2026Foundational

Foundational certification validating cloud fluency and basic AWS knowledge.

Cloud ConceptsAWS ServicesSecurityArchitecturePricing

Google

1 certification

IT Support Professional Certificate

2021Professional

Comprehensive program covering troubleshooting, customer service, networking, operating systems, and security.

Technical SupportNetworkingOperating SystemsSystem AdministrationSecurity

In Progress

3 certifications

CompTIA Linux+

In ProgressIn Progress

Certification validating foundational skills for Linux system administration.

LinuxCommand LineSystem ManagementSecurityScripting

AWS Machine Learning - Specialty

In ProgressIn Progress

Advanced certification for designing, implementing, and maintaining machine learning solutions on AWS.

Machine LearningData EngineeringModelingAWS ServicesImplementation

ITIL Foundations 4

In ProgressIn Progress

Entry-level certification for IT service management best practices and processes.

IT Service ManagementProcess ImprovementService LifecycleITIL FrameworkBest Practices

Get In Touch

Contact Information

Feel free to reach out to me for any questions about production engineering, infrastructure automation, or potential opportunities. I'm always open to discussing new projects or challenges.

Location

Kenosha, WI

Send Me a Message